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Front pageCooperationDROPSHIPPING

DROPSHIPPING

Dropshipping across the European Union

Sell more. We handle the fulfilment.

With our dropshipping service, products are shipped directly from our warehouse to your customer. You can expand your offer without storing goods, packing parcels or organising courier collections yourself.

Ask about dropshipping

No warehouse needed

Offer selected products without keeping them in your own stock.

Direct EU delivery

We dispatch orders directly to your customers throughout the European Union.

Your documents included

We can add your printed invoice or selected marketing materials to the parcel.

Tracking and support

You receive shipment confirmation and the courier tracking number.

How does dropshipping work?

01

Your customer places an order

You receive the order in your own online store.

02

You place the order with us

Enter the end customer’s full delivery details, including a phone number.

03

We prepare the parcel

We pick, check, pack and register the shipment with the courier.

04

We ship directly

The parcel is delivered directly to your customer.

What we take care of

Our fulfilment service includes

  • Picking products according to the order
  • Checking and packing the contents
  • Photographing the parcel contents before dispatch
  • Registering the parcel in the courier system
  • Direct delivery to the end customer
  • Sending you the tracking number

Your responsibilities

  • Provide accurate customer data
  • Include a valid telephone number
  • Inform the customer about planned delivery
  • Track the shipment in the courier system
  • Ask the customer to inspect the parcel on delivery
  • Report any issue promptly with the order number

Parcel presentation and documents

Your store name

A label with your store name can be placed on the parcel so that the recipient can identify the shipment.

Your invoice

Send us the invoice by e-mail and we can print it and attach it to the shipment.

Your marketing materials

Selected leaflets or printed materials supplied by you may also be added to the parcel.

Courier delivery

Dropshipping parcels are currently sent with DPD or DHL. We provide dropshipping to European Union countries. For destinations outside the EU, please contact us before placing the order.

Consumer returns

How to report a return

  • E-mail us at orders@esello.eu
  • Include the B2B order number in the subject line
  • Notify us as soon as your customer reports the return
  • The parcel must be clearly labelled with the order number
  • Returned goods must be delivered to our warehouse

Condition of returned products

  • Products must be new and unused
  • Products must not be washed or soiled
  • Returned goods are inspected and repacked
  • Damaged or used goods may be refused
  • Return shipping and handling costs may apply
Return handling

Our estimated return handling time is approximately 10 working days. The standard handling fee is EUR 1 for checking, repacking and processing the return. If more expensive replacement packaging is required, we will contact you first.

Frequently asked questions

Do you ship dropshipping orders throughout the EU?
Yes. We provide dropshipping to all European Union countries. For other destinations, please contact us before ordering.
Which couriers do you use?
Dropshipping parcels are currently sent with DPD or DHL.
Can you include my invoice?
Yes. Send the invoice to us by e-mail and we can print it and attach it to the parcel.
Can I add my own marketing materials?
Yes. Selected printed materials may be included after prior arrangement with our team.
Will I receive a tracking number?
Yes. After dispatch, we send shipment confirmation and the courier tracking number.
Do you accept consumer returns?
Yes. Returns must be reported in advance and sent back according to the return instructions above.

Start selling without your own warehouse

Contact our B2B team to discuss dropshipping, wholesale cooperation or XML product-feed access.

Esello Sp. z o.o. · ul. Fabryczna 8 · 47-208 Reńska Wieś · Poland · info@esello.eu

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We care about your privacy

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